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Technical Support

Technical Support

Technical Support Services when you need it the most

Are you experiencing issues with your computer, device, or network? Creative Computers is here to restore your digital components and operations to optimal health and peak performance. Our certified and experienced computer technicians work around-the-clock to deliver high-quality, cost-effective technical support for your home and/or business.

We are available for mobile and remote technical support, guaranteeing same-day service that’s just a phone call away. Additionally, all our services our flat-rate–because we believe our clients should not have to pay extra for thorough service and a job well done.

Call us today for your free diagnostic and consultation at 0433 136 255

Troubleshooting IT Solutions | What We Offer

No matter the scope of your technical issue, our computer professionals are equipped to offer solutions that work best for–and at the best price. When your devices or network go haywire, Creative Computers help you every step of the way. Working as Technical Support and IT Consultants, we are versatile experts in the digital world and offer the following, including but not limited to:

  • 24/7 monitoring for key network elements
  • Technical support via phone, email, and chat
  • Corporate + IT help desk services
  • Domain experience + expertise
  • Computer science + engineering backgrounds
  • Integrated support under your own roof
  • Custom solutions

What Do You Need Help With? | Tech Support

Need specifics? No problem! At Creative Computers, we are familiar with all brands, devices, software, and components throughout the digital industry. In fact, it is our widespread knowledge that helps us thrive when traversing the challenges of your digital system.

No matter your particular problem, our technical support can guarantee quicker response and recovery rates than your average computer solution provider and big box corporate stores. Here, we have broken down a full suite of services that fall under our Technical Support coverage!

Computer, Laptop, + Device Hardware:

  • Servers
  • Storage Devices + Media
  • Modems, Switches, + Adapters
  • Wired + Wireless Routers
  • Smart Phones (iPhones, Android, Windows)
  • Tablets (iOS, Android, Windows)
  • CD, DVD, + BluRay Drives
  • Monitors + LCD Screens
  • Network Adapters
  • PC Add-On Cards
  • PDAs
  • Printers (USB, Wi-Fi, Etc.)
  • Scanners
  • Sound Cards
  • USB Devices
  • Video Card (GPU)

All Brands + Models:

  • Acer
  • Alienware
  • ASUS
  • Clones / Whitebox
  • Dell
  • Epson
  • MSI
  • Gateway
  • Hewlett Packard
  • IBM
  • Lenovo
  • Apple
  • Sony
  • Toshiba
  • Winbook
  • And More!

Browsers + Web:

  • Wi-Fi Set Up (See Network Services)
  • Internet Service Providers
  • Microsoft® Internet Explorer + Edge
  • Mozilla Firefox
  • Google Chrome
  • Opera
  • Safari
  • Networking
  • Work Groups
  • Share Files
  • Share Printer

Firewall + IT Security:

  • Virus Removal
  • AVG Antivirus
  • Kaspersky Total Security
  • Acronis True Image
  • Norton 360 Antivirus
  • Spyware/Adware Intrusion Products
  • Symantec pcAnywhere
  • Trend Micro
  • ZoneAlarm
  • And More!

Software Issues:

  • Enterprise Applications
  • Antivirus + Security
  • Messaging + Collaborative
  • Operating Systems + Storage Back-Up


  • DSL, IPLC, + IPVPN Connectivity
  • VoIP Devices + Connectivity
  • Mobile Devices + Configuration
  • Communication Systems


  • MS Outlook
  • Webmail
  • Windows Mail
  • And More!

Applications + More:

  • Adaptec Toast
  • Adaptec EZCD Creator
  • Adaptec EZCD Creator
  • Corel Office Products (i.e., WordPerfect, Quattro Pro Presentations, Visual Intelligence)
  • Corel Draw
  • Intuit Quicken
  • Intuit QuickBooks
  • Microsoft® Media Player
  • Microsoft® Office Products: Word, Excel, PowerPoint, Access, Outlook
  • Microsoft® Outlook (Versions 5.0 and higher)
  • Microsoft® Publisher (Versions 2000 and higher)
  • Microsoft® Visio (Versions 2000 and higher)
  • Microsoft® Works
  • Nero Burning ROM
  • Roxio CD-Burning Products
  • Winzip Applications
  • iTunes

Remote Technical Support Services Just A Phone Call Away!

Does your home or business require immediate assistance with device and/or network issues? When you don’t have time to wait for us to arrive onsite, our computer technicians can offer the same high-quality Technical Support you need remotely and over the phone. We stay on the phone with you until your issue is resolved for the following tech problems:

  • Malware Removal
  • Antivirus + Security Software
  • Home Network Connectivity
  • Computer + Laptop Tune-Ups
  • Email + Browser Troubleshooting
  • Data Back-Up
  • Device Configuration


We make sure your experience with us is as awesome as you hoped for.



Professionals who are well-trained, skilled, and knowledgeable.



We will get your devices working well and looking good in no time!

Why Choose Us?

Our Technicians have decades of experience in the information Technology Industry. We know cost and fast repairs are important to you. That’s why we offer:

  • Free Quotes to diagnose issue
  • We are on call Monday to Saturday!
  • No Need to send your computer out, we can send technicians to you!
  • No call out fees
  • No fix no fee policy
  • Efficient service without the Jargon!
  • We are Microsoft and Apple Certified
  • 24–48 hour service turn-around time*
  • 4.8 rating on Word of Mouth and Google

*Service time subject to the type of technical issue and may be longer if hardware parts required

Why wait? Get your free quote and estimate today for digital devices and internet that run smoothly and seamlessly!