Some facts...

  • A new computer virus is unleashed every 2 hours
  • 1 in 5 computers suffer a fatal hard drive crash during their lifetime
  • There has yet to be a computer invented that never has a problem
  • The loss of data and downtime often far exceeds the cost of the computer







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Pc Technician

Computer Repair Experts. Services For Home & Office. Metro Melb.


1. What is a virus anyway?

Viruses are an unfortunate fact of life in the computer world, and they can travel across any means of connecting

computers, like modems, networks and of course the Internet. The best thing to do is to use anti-virus software

to keep you safe. However, you can't catch a virus just from reading an e-mail message. File attachments can carry

viruses, but not the actual e-mail itself, so just don't download file attachments from anyone you don't know or



2. What is virus Program?

An anti-virus program protects your computer from harmful and destructive programs called virus'. An anti-virus

program will run in the background of your computer, and scan the computer’s memory, all files and disks that are

accessed and searches for known and unknown viruses in your computer and removes them. It even helps repair

the damaged files left behind.


3. Intel or AMD?

Intel and AMD (Advanced Micro Devices) are the two major manufacturers of processors for PCs. Intel makes the

Pentium and Celeron processors; AMD makes the K6 and Athlon processors. So what's the difference? Well,

historically, Pentium processors have had the best overall performance. However, the new AMD processors are faster than their Pentium counterparts in some tests. The AMD Athlon XP processor runs very close to an Intel Pentium 4 processor and is

about half the price. In general, you'll pay the most for an Intel processor, which means the AMD processors typically have a better price-performance ratio.


4. What is the Internet anyway?

The Internet is a collection of networked computers all over the world linking millions of computers worldwide for

communications purposes. The Internet was originally developed in 1969 for the U.S. military and gradually grew to

include educational and research institutions. Today commercial industries, corporations, and residential users all

communicate using the Internet. The World Wide Web (WWW) forms part of the Internet, but is not the Internet

itself. After starting out as a small element of the Internet, the World Wide Web has now grown to be the largest

component. The World Wide Web generally refers to the collection of hyperlinked web pages - including a vast

collection of files, including text, graphics, and other data linked through the Internet.


5. What is broadband?

In everyday use, broadband just means "high bandwidth", and is applied to such technologies as cable internet, DSL, satellite and wireless.

Why would you want broadband for? Anything you already do with your 56k connection, only much faster.

However, you can also do things that simply aren't feasible with a regular dialup connection. For example, you could

download a file, browse the web, and check email at the same time - all happening much quicker than using a dial

up connection. Game players can enjoy dramatically lower "pings", which translates into faster and more enjoyable

online gaming. Broadband is a constant connection to the internet. There's no need to dial-up, and no engaged

signals or dropouts. There are no hourly charges, and in many cases no bandwidth charges either! Because cable &

ADSL internet doesn't take over a phone line, it means you don't have to pay for a second phone line.


6. What is VOIP?

Because cable & ADSL internet doesn't take over a phone line, it means you don't have to pay for a second phone

line. VoIP or Voice Over Internet Protocol is simply sending a normal analogue phone call with your existing handset

or cordless phone, through a digital converter into your Broadband Internet connection, & to the normal PSTN or

analogue phone of another person. This technology bypasses the phone exchange, as it's passing through a

Broadband connection, Cable or ADSL. So its not registered by your phone carrier as a phone call. Using this

system you can now make calls extremely cheap.

TOP 10 Requests/Questions that we get from current businesses:

  • -Need backups setup because they are currently not backing up their data.
  • -No remote access to work from home or virtual offices ( like VPN or remote desktop.)
  • -Can you setup wireless?  Yes, we can.
  • -Can you setup our network? Yes, we can.
  • -Can you repair virus issues? Yes, we can.
  • -Customer has a complete failure of current network or server and needs immediate help
  • -Printers not working on the network.
  • -How do we share our data? We can set up data sharing on your computer network.
  • -How can I get email anywhere? We can help you establish remote access to your email.
  • -How can I get to my work computer network from home?  We can help you establish a secure remote access or a VPN connection.

Top 5 common mistakes that small businesses make with their computer networks:

  • -They're not using a domain controller which means they're doing peer to peer networking.
  • -They're not protecting their network with a firewall
  • -They don't have anti virus installed.
  • -They don't have malware protection.
  • -They're not backing up their data.
  • -They don't have current hardware so their machines are slow.



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